In fact, at many businesses today, profits can be directly traced back to specific IT systems. That’s why service management is so important.
The right management means greater uptime and greater revenue!
That’s not all, service management delivers. It also:
- Allows for better risk management
- Creates better integration among different processes
- Promotes better company-wide efficiency
- Builds better alignment between business objectives and IT processes
For a busy CIO, complete IT service management will help you better manage expectations as well as better satisfy those expectations. In other words, your credibility within the organization will soar!