Satisfied, productive employees are how your business thrives, and today, those employees depend on technology. Well-maintained devices, software and applications are requirements to performing their daily tasks efficiently and effectively, and Enterprise Integration’s End User Services will ensure those technologies are available and accessible.
Whether we are helping your end users remotely or directly through hands-on Field Services, we take a customer-centric approach backed by consistent, ITSM best practices, to deliver customer-focused, expedited resolutions that keep your users working and your business moving.
How can we help support your end users?
Ready for a Win-Win-WIN?
Better for Your End Users, Better for Your Business and Better for Your Bottom Line
- Maximize end user productivity
- Decrease Mean Time to Resolution
- Reduce wait times that keep employees from their responsibilities
- Increase end user satisfaction
- Engrain IT deeper into your business
- Manage critical end users with White Glove service
- Secured end user computing environments that are standardized, lowering the overall cost to support
- Increase uptime and efficiency
- Access specialized Tier II and Tier III expertise
- Access a broad range of technical knowledge without having to hire additional staff
End User Services FAQ
Q: Do you provide imaging services?
A: Yes, we provide custom-fit imaging services tailored to each client’s needs including, but not limited to, the imaging, shipping, and recovering of hardware for current and former employees.
Q: How are your Field Services provided?
Q: What is your coverage area for Field Services?
Q: What kind of training can you provide end users?
Q: What is the advantage of White Glove services?
