Support Your End Users from the Beginning

Satisfied, productive employees are how your business thrives, and today, those employees depend on technology. Well-maintained devices, software and applications are requirements to performing their daily tasks efficiently and effectively, and Enterprise Integration’s End User Services will ensure those technologies are available and accessible.

Whether we are helping your end users remotely or directly through hands-on Field Services, we take a customer-centric approach backed by consistent, ITSM best practices, to deliver customer-focused, expedited resolutions that keep your users working and your business moving.

How can we help support your end users?

Field Services

Expert onsite support

Device Provisioning and Management

Setup and care for the devices your users need to do their jobs

Knowledgebase Management

Creating processes, documentation and strategies to retain IT-related knowledge and information

Training and Education

Ensuring your users know how to properly use key technology

White Glove Services

VIP service for key personnel

Asset Management

Optimizing asset usage by reducing costs, improving efficiency, enhancing security and ensuring compliance

Ready for a Win-Win-WIN?

Better for Your End Users, Better for Your Business and Better for Your Bottom Line

  • Maximize end user productivity
  • Decrease Mean Time to Resolution
  • Reduce wait times that keep employees from their responsibilities
  • Increase end user satisfaction
  • Engrain IT deeper into your business
  • Manage critical end users with White Glove service
  • Secured end user computing environments that are standardized, lowering the overall cost to support
  • Increase uptime and efficiency
  • Access specialized Tier II and Tier III expertise
  • Access a broad range of technical knowledge without having to hire additional staff

End User Services FAQ

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