It’s Important to Keep Up with Technology in the Workplace
As the days, months and years go by, technology just gets better and better. What was once the latest and greatest yesterday is old hat today. The bottom line is, technology doesn’t wait for you, and if your organization isn’t keeping up with it, you will surely be left sitting in the dust by one of your competitors.
There are over three billion people on the internet today. It’s therefore critical that your organization remain current on technology. Don’t and you may face the prospect of losing market share.
With so many people on the internet today, and with more and more coming online with no end in sight, keeping ahead of technology is a strategic necessity if your organization anticipates long term stability and growth.
When it comes to technology, remaining relevant means keeping up with what is trending, technology wise, in your industry.
It’s very important you are aware of the extent of your customer’s technological expertise, and keep pace with them. If your clients cannot find you, your products or your services because of technological deficiencies, your business is destined for failure.
The facts speak for themselves:
Since the onset of the IT industry, 80% of operational costs in a typical company stem from managing assets that were purchased three or more years ago.
There are numerous organizations needlessly spending countless amounts of money on time-wasting exercises like password resets and other ongoing disruptive issues of that nature. In fact, the majority of software generation systems don’t have a single sign-on in place, making it necessary for an IT administrator to go through 15 desperate systems to turn somebody on and off.
Fortunately, Enterprise Integration’s industry-leading next-generation artificial intelligence automation engine, which we’ve named DRE, can automate the processes and eliminate repetitive exercises regardless of the industry, and/or the scope of an organization.
Exercises that under most scenarios would require a major investment of time now can be automated and completed in minutes or hours, as opposed to days and weeks, when done manually. Other benefits from EI’s DRE include:
Increase in workforce productivity
Although cost reduction is a major benefit of DRE, the workforce in your company can also gain more time to focus on customer-related issues that require human interaction, instead of mundane, repetitive work that uses up a big chunk of productive time in their day.
The elimination of human errors and miscalculations
DRE also does away with human error and completes processes consistently, and accurately every time. This gives you more accurate and reliable outcomes through the entire process, including superior customer service.
Keep your business moving forward 24/7/365
Since our artificial intelligence automation engine runs 24/7 and never takes breaks, another major benefit to an organization that implements DRE is once your system is up and running, our solution maximizes time and efficiency, eliminating the need for human intervention.
Out of sight is out of mind
If you as a company fall behind in your investment of the proper technology, there is a chance you may have missed opportunities to connect and interact with customers.
Technology allows people and businesses to communicate with each other on multiple platforms. Whether it be through email, text, instant message, or social media, there are multiple forums with which to communicate your message to clients and prospects.
Companies are wasting money on not only disruptions, but on redundant and wasteful things like password resets.
The sobering reality is, no matter how you look at it, technology will continue to advance and customers will find new and exciting ways to use it. If an organization continues to resist progress and decides not to keep up with technology, they face the real risk of fading away into obscurity.