Introducing Our
‘Raving Fans’ Philosophy
of Customer Service

Ever heard of the book, “Raving Fans”? Written by Ken Blanchard & Sheldon Bowles, the book details how to deliver impeccable customer service – the kind that turns regular customers into “raving fans.”

At Enterprise Integration, this book is the blueprint for a customer service approach that has allowed us to generate an extensive list of long-term, highly-satisfied clients.

But What Does this Philosophy Mean
for You – a First-Time Client?

Highest Levels of Attention
We have thought deeply about our customer service model and have a detailed vision of what we want to provide each and every client. It doesn’t matter how small you are (or how big) – all clients are given the highest level of attention.
In-depth Understanding
You can count on us gaining an in-depth understanding of what you want. We will ask questions and, most importantly, we will listen to what you have to say so that we can help you turn your vision into reality.
Out of our way to help
We consistently go above and beyond in everything we do for you. This approach is ingrained in everyone from the CEO (who has been known to pitch in and help resolve client issues at 3 a.m.) to our newest hires.

We also have highly-effective systems in place, as well as a comprehensive training program to ensure a consistent customer service approach across our company (and, of course, all employees must read, “Raving Fans: A Revolutionary Approach to Customer Service” as well).

But we’re not resting on our laurels either.

We are constantly striving to improve our customer service by instituting new systems and using new approaches that help us to more accurately define your vision and then provide the services necessary to bring that vision into reality.

Here’s the Bottom Line

At Enterprise Integration, we put maximum value on our clients’ feelings, actions, thoughts and words. You will be treated like a member of the family. We will always have your best interests at heart.

You can rest assured, when you choose to work with Enterprise Integration you are selecting a partner that is dedicated to meeting your needs and providing you with superior service.

To learn more about our services, our client-first approach and how we can help you business grow, schedule a free consultation today.
This consultation comes with what we call our

“Payback Guarantee”

With this guarantee, if we can’t come up with a solution to your IT issue we will pay you for the one hour of your time you spent talking to us (rate based on your normal salary) OR we will donate double that amount to the charity of your choice!

That’s how confident we are that we can help you!

So don’t delay, schedule your free consultation now.

Schedule a Free Consultation
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