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Rayonier Centralized Service Desk
Download the case study to learn how EI can help transform your IT operation
What You’ll Learn
What led to Rayonier’s underfunded and poorly managed IT infrastructure.
What enabled Rayonier IT organization to focus on more strategic initiatives.
How EI was able to help Rayonier increase their customer satisfaction rating to an all-time high.
Why 70% of Rayonier’s tickets are being resolved within the first day of notification.
“At the end of the first year with EI, we went to the Board of Directors and told them we absolutely chose the right partner for this monumental task.”
-Mitch Walters, Chief Information Officer, Rayonier
Boost the efficiency of your IT organization
Download the case study now to learn how you too can focus more on strategic projects instead of putting out fires
