24×7 support at a 9-to-5 pace
Do you currently have the in-house ability to provide live event monitoring and proactive alerts directed to right people at the right time?
Can you offer 24×7 coverage of your network infrastructure internally?
You need a helping hand!
While the nature of today’s business has come to demand 24×7 uptime and availability, today’s IT departments have come to face unprecedented challenges. In addition to the burdens of day-to-day fixes, patching and upgrades, they’re also combating security threats, satisfying changing certification requirements and sifting through piles of data, along with more critical business initiatives than they can count. They’re stretched thin and trying to provide that support can be overwhelming, inefficient and eventually costly to the organization, either by loss of talent or loss of the would-be revenue used to hire additional staff.
But with EI’s Integrated Service Center, neither is at risk. With ISC, we can help keep your staff focused on your business, while we focus on monitoring your infrastructure. We’ll provide you with the 24×7 coverage you need and the peace of mind you deserve by delivering advanced monitoring and alert capabilities and faster resolution times backed by a 100% U.S.-Based operations center and advanced automation and self-healing tools.