Preventing IT Problems through Automation and Data Intelligence

Proactive monitoring prevents major business-impacting incidents to your infrastructure before they can impact your organization

Learn how to snuff out problems you never knew existed

Problems with your mission critical IT applications or infrastructure can have sudden and long-lasting negative effects on your organization

  • How many of these problems could be avoided if proactive monitoring was in place?
  • How many go undetected using monitoring solutions incapable of understanding that a problem exists, or lacking the intelligence to resolve it and documenting with an ITSM?
  • Can your current monitoring tool take action on its own to prevent a problem from impacting your organization?

Proactive Monitoring-The insight you need, before you need it

EI will:
  • Monitor any device within your environment at all times
  • Supply granular information on your equipment and software
  • Help quickly identify root causes of problems and issues
  • Provide first contact resolution with expert Tier 2 call center staff
  • Eliminate the frustration over unnecessary support escalation
  • Monitor a wide array of technologies in a single view
  • Discover and resolve issues with great speed
  • Provide preventative, automated, self-healing incident resolution capabilities
  • Utilize our revolutionary Digital Robotics Engine to ensure every incident is seen and acted upon
  • Integrate with your current monitoring solution to add a self-resolving layer to the tool you already utilize
  • Reduce the noise in your environment so action can be taken on actual items and issues that do occur
proactive monitoring

Take the proactive monitoring approach with EI


Don’t risk missing a potentially disastrous problem

Deliver my customized solution today!

EI has eased the burden of managing IT alerts and incidents for many organizations

You could be next!

“EI is a strong partner for us. They have given us the ability to focus on successfully running our core business while they take care of our various technical requirements, support our end users, and continue to drive improvements to ensure our business is flexible and able to fail over to our disaster recovery scenario at a moment’s notice because they manage that for us as well.”

-Tim Werner, CEO, BlueStar Retirement Services

Trusted by 126,000+ Users and Companies Like...

Most enterprise-wide monitoring solutions watch but don’t do…They’re built to watch and inform.

However, if the person being informed doesn’t act, or catch it in time, there will still a problem that’ll need to be solved. Manually catching every incident, every day, would be impossible, especially in large environments. If one of your servers goes off line for two minutes every day, there’s clearly a problem. But because it also comes back up every day, you’d never know it…until it finally doesn’t come back, and you have a major problem to fix.

But that all changes now…With Proactive Monitoring and Alert Management Services from EI, our intelligent and automated Digital Robotics Engine can identify the problem and solve it, without your organization ever knowing the problem existed. It sees the server go down for two minutes every day, understands the problem exists, takes the necessary steps to resolve the issue, and prevents catastrophic failure from ever happening.

Why You Need Our Proactive Monitoring & Alert Management Service

Customizable:

EI can customize a monitoring and alert management solution to fit your organization’s specific needs. We’ll see only what you determine we need to see, so you’re provided with an effective solution without any worries of unwanted intrusion.

Consolidation:

As your place in the digital market has grown, it’s likely you’re now utilizing multiple tools to safeguard your business-critical infrastructure. Managing those tools can be a costly and cumbersome burden. With EI, you’ll have one central point. One tool consolidating information in a holistic, completely detailed view that will help reduce incident resolution time from hours to minutes.

Integration:

EI can integrate our solution with any monitoring tool your organization currently utilizes that has an open API…bridging the communication gap between your ticketing system and your ITSM, while also adding a layer of self-healing capability and data intelligence to your existing monitoring tool.

Prevention:

EI has the capability to not only monitor your environment and notify you of incidents, but also to take it a step further. Through our Digital Robotics Engine, we can resolve potentially disastrous issues before they ever come to fruition, protecting your IT systems and preventing your organization from suffering at the hands of costly downtime and expensive fixes.

Automation:

With a Proactive Monitoring and Alert Management solution from EI, we can self-identify any potential risk to your environment. Leveraging the intelligent automation of our Digital Robotics Engine, it can see the problem, go into the system and complete the steps to resolve the problem before any damage is done.

Proactive Monitoring & Alert Management FAQ’s

Monitoring and Alert Software with Experience
Do you know how to explain the difference between good and bad to your monitoring tool?
Can you easily infuse your tool with the necessary insights about your environment?
A Consistent Knowledge Base[arrow]

Today’s off-the-shelf monitoring tools require a high level of experience and understanding of your environment and infrastructure. These tools need experienced professionals to configure them so that they can provide you with the data and experience that you would expect with a professionally monitored solution.

EI’s Digital Robotics Engine and the people behind it bring a consistent knowledge base. Utilized as part of our Proactive Monitoring and Alert Management Services, the Digital Robotics Engine keeps everything it’s learned along the way. It never starts from scratch and never loses sight of what it already knows, placing your organization miles ahead of the starting line with little to no growing pains.

 
Eliminate costly downtime caused by preventable incidents in your environment
Monitor your environment and gain valuable insight…
Insight that leads to actionable scenarios that’ll save your bottom line.
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Enterprise Integration