Your staff saves time and becomes much more productive.
Here are more benefits of SDI:
Improves End User Experience
SDI provides an improved service experience by detecting and resolving issues before the engineer can be alerted. This tool has an easy to use but sophisticated dashboard where business users can make decisions faster and more intelligently using data visualization.
SDI’s automation component alleviates the growing management burden on IT departments and allows them to focus on more important strategic issues.
This EI solution breaks down data and application silos through integration tools. Silos evolved over the years due to a lack of a comprehensive vision for service delivery, however, SDI delivers tools that help organizations share data, information and applications for improved collaboration.
Supply Chain View
SDI displays an end‐to‐end view of the business technology supply chain, making the organization aware of problems before they occur and resolving them quickly when they do occur.